Frequently Asked Questions

Frequently Asked Questions

Payments We accept all major credit cards, PayPal, and more – just check the options at checkout!

Shipping

  • U.S. orders ship fast via USPS, UPS, or FedEx (rates shown at checkout).
  • International shipping: Yes, worldwide! You’re responsible for any customs duties/taxes (check with your local customs office first).

Returns & Exchanges: See our return policy HERE.

DVD & Book Questions

  • Almost all DVDs are NTSC (play on U.S. players).
  • Language is English unless noted in the product description.

Stock & Restocks Most items restock in 1–2 weeks. Out-of-stock? We’re already on it!

Other Common Questions

  • No bootlegs – everything is 100% official.
  • Want us to carry your product? Send a sample to our Orange, CA address.
  • Local pickup? Sorry, we’re online-only.
  • Using our photos? Please ask for permission first.

Questions not answered here? Hit reply to your order email – we usually answer within a few hours! 😊

CHECK BACK DAILY – NEW ITEMS DROP ALL THE TIME!